Privacy Policy

Last updated: 11 August 2026

This policy explains what information Cushiere collects when you use this website or place an order, and how it's used. We collect the minimum needed to make and ship your cushions — nothing is sold to third parties.

Information we collect

When you place an order, we collect:

Your name, email address, and phone number
Your shipping address
The cushion specifications, fabric choices, and quantities you order

We do not collect or store your payment card details. Payment is handled entirely by Stripe, our payment processor — your card information goes directly to them and never touches our own servers.

How we use your information

To make, package, and ship your order
To send order confirmations and updates by email
To respond to questions or support requests you send us

Third parties we work with

A few outside services help run this store, and each only receives the information they need to do their specific job:

Stripe — processes payments and stores your payment method securely
Resend — delivers our order confirmation and account emails
An IP-based location lookup is used only to guess your local currency for display purposes when you first visit — it is not stored or linked to your order

Cookies & local storage

This site stores your chosen currency in your browser's local storage so it's remembered on your next visit. It does not use tracking or advertising cookies.

How long we keep your information

Order records are kept for as long as required for accounting, tax, and warranty purposes. You can ask us to delete other personal information we hold about you at any time — see contact details below.

Your rights

You can ask us what personal information we hold about you, request a correction, or ask us to delete it, by contacting us using the details below.

Contact

Questions about this policy or your data can be sent to hello@cushiere.com.